A collaboration between CNWL and the Midlands Partnership University NHS Foundation Trust, the East of England Gambling Service is free and run by the NHS. 

Whether you are affected by your own gambling or someone else's, you are welcome to come and talk to us. We offer support to individuals and families experiencing the negative impact of gambling. 

It can feel difficult to reach out for help, and this may be the first time you have, but we want you to know you are welcome here. 

  • An assessment to help us understand what you are experiencing
  • Specialist Cognitive Behavioural Therapy (CBT)
  • Tools and techniques to help you stop gambling
  • Couple and family therapy
  • Individual support for family members
  • Psychiatric reviews
  • Support from people who have gone through/are going through it too

Whether we see you individually or as a family/support network, we can meet with you online or face-to-face. In some cases, we may work alongside other services involved in your care to ensure you receive the most appropriate help and support.

We support adults aged 18 and over, individually, as a couple or as a family who want to change the impact gambling is having on them

We cover the East of England including

  • Bedfordshire
  • Luton
  • Milton Keynes
  • Cambridgeshire
  • Peterborough
  • Hertfordshire
  • West Essex
  • Mid and South Essex
  • Norfolk
  • Waveney
  • Suffolk
  • North East Essex

We accept referrals from:

  • Individuals experiencing problems with their own gambling
  • Individuals experiencing problems as a result of someone else's gambling
  • Professionals

The East of England Gambling Service is run by CNWL NHS Foundation Trust, which has over 15 years’ of experience providing pioneering NHS gambling treatment across the UK. We partner with Inclusion (Midlands Partnership University NHS Foundation Trust) which delivers gambling treatment across the West Midlands region. Both Trusts have extensive experience providing addictions and psychological treatment and care to a wide range of service users.

Our team is made up of lived experience peer support workers, psychologists, therapists, nurses and psychiatrists.

Please click here to fill out an online referral form. 

If you have any questions or need additional support, do contact the service either by email or telephone. 

Here are a few suggestions on where you can get help or support for gambling harm.

Speak to your GP
Your GP is your first port of call for health-related issues but we recognise some people may not feel able to talk openly with their GP about their gambling problems.

National Gambling Helpline
You can contact the National Gambling Helpline operated by GamCare on 0808 8020 133 or visit www.gamcare.org.uk.

Gamblers Anonymous
You can find a local Gamblers Anonymous meeting at www.gamblersanonymous.org.uk

NHS website
Find details for other forms of help and advice on the national NHS website at www.nhs.uk/live-well/healthy-body/gambling-addiction.

NHS urgent mental health helplines

If you need help for a mental health crisis or emergency, you can get help from an NHS helpline at www.nhs.uk/nhs-services/mental-health-services/where-to-get-urgent-help-for-mental-health

If you or someone you know is in crisis

If you, or someone you know, is in danger of harming themselves, call 999 immediately.